Sam Fozzard CSSW - Permagard Technical Team Member
Sam is a member of Permagard’s technical team. A Certificated Surveyor in Structural Waterproofing, his knowledge spans everything that Permagard manufacture and supply, including basement waterproofing and damp proofing systems.
Sam has made it his mission to provide our customers with the information they need to get the job done. Whether on the technical helpline, behind the trade counter or helping out with our no-nonsense How To guides, Sam wants all of our customers to feel completely confident in the systems and products we sell.
Providing Solutions. Inspiring Confidence.
Exceptional customer service is important to Sam and something he prides himself on. He really won’t stop until he knows exactly what it is you need and has found a solution that will deliver now and long into the future.
Sam likes to work closely with our long-term customers and contractors. He enjoys finding solutions to those unique challenges our trade customers find themselves encountering on the job. In these instances, he always takes the time to understand the situation and discuss all of the available options.
Always learning. Always improving.
Sam is a big fan of Permagard’s in-house training programme. In particular, he finds it beneficial to see the best installation practice demonstrated on all the latest systems and products. This has helped him develop a deeper working knowledge of what and why a product is used, and how they interact with each other in our systems.
If you’ve got a question about any of our systems or products, or simply want professional and helpful advice then give Sam a call on 0117 982 3282.